Insurance Claim Support

Insurance Claims & Property Restoration in Southeast Wisconsin

Dealing with water, fire, mold, or other property damage can be overwhelming. 911 Restoration of Southeast Wisconsin helps homeowners and businesses document damage, coordinate restoration services, and work through the restoration portion of the insurance claim process.

Get Help Now: (262) 294-6360

A Local Restoration Company That Understands the Insurance Process

911 Restoration of Southeast Wisconsin is locally owned and operated by Joe Minsky, who brings more than 20 years of experience in the restoration industry. Our team works with homeowners, property owners, businesses, and insurance professionals throughout Southeast Wisconsin.

When property damage occurs, our job is to assess the affected areas, stabilize the property, document the damage, and perform the necessary restoration work. We can also communicate restoration-related information and documentation to your insurance company or adjuster.

We understand that insurance claims can add another layer of stress to an already difficult situation. Our goal is to make the restoration side of the process as clear and organized as possible while keeping you informed throughout the project.

How We Help

How 911 Restoration Can Help With Your Insurance Claim

Our role is to provide professional restoration services and the documentation needed to support the restoration portion of your claim.

Damage Assessment

We inspect affected areas to determine the extent of water, fire, smoke, mold, or other property damage and identify the appropriate restoration steps.

Photo & Video Documentation

Detailed documentation of affected areas and damaged materials can help provide your insurance company with a clearer picture of the loss.

Restoration Estimates

We prepare detailed estimates for the restoration work required to address the documented property damage.

Restoration Documentation

Depending on the project, documentation may include moisture readings, drying information, photographs, equipment records, and other restoration records.

Communication With Adjusters

When appropriate, we can communicate directly with your insurance adjuster regarding the restoration scope, documentation, estimates, and progress of the work.

Direct Insurance Billing

When available and appropriate for the claim, we can work with your insurance company on billing and restoration documentation to help simplify the process.

The Process

What to Do After Property Damage

Taking the right steps after a loss can help protect your property and make the restoration process easier to manage.

Make Sure Everyone Is Safe

If the property is unsafe because of fire, electrical hazards, structural damage, sewage, or another emergency, leave the affected area and follow the appropriate emergency instructions.

Stop the Source If It Is Safe

If possible and safe, shut off the water supply or take other reasonable steps to prevent additional damage. Do not put yourself at risk to do so.

Document the Damage

Take photographs and videos of affected rooms, materials, contents, and the apparent source of the damage before cleanup begins whenever it is safe to do so.

Notify Your Insurance Company

Contact your insurance company or agent as soon as practical to report the loss and understand your coverage and claim requirements.

Connect With Our Restoration Company

Emergency mitigation should not necessarily wait for an adjuster. Our restoration professionals can assess the damage and begin appropriate steps to prevent additional property damage.

Begin the Restoration Process

Once the scope of work is established, your restoration company can begin the necessary extraction, drying, cleaning, remediation, or other restoration work.

911 Restoration Helps With Your Insurance Claim and Handles the Restoration process

Your insurance policy determines whether a particular loss is covered and how much your insurance company may pay. 911 Restoration of Southeast Wisconsin does not determine coverage, approve claims, or act as your insurance adjuster.

Our role is to provide professional property restoration services, document the damage and restoration work, prepare restoration estimates, and communicate with your insurance company or adjuster regarding the work being performed.

If you have a disagreement about coverage or a settlement decision, your insurance company, insurance agent, attorney, or a licensed public adjuster can provide guidance regarding your policy and your rights.

Property Damage Claims

We Help With a Wide Range of Property Damage

Our restoration team works with homeowners and businesses following many different types of property damage throughout Southeast Wisconsin.

Water Damage

Burst pipes, plumbing failures, appliance leaks, storm-related water intrusion, basement flooding, and other water emergencies.

Fire & Smoke Damage

Fire damage, smoke and soot contamination, odor removal, contents cleaning, and structural restoration.

Mold Damage

Mold growth caused by moisture problems, water damage, leaks, or other conditions requiring professional remediation.

Sewage Damage

Sewage backups and contaminated water events requiring professional cleanup, material removal, disinfection, and drying.

Storm Damage

Property damage resulting from severe weather, including water intrusion and other damage requiring emergency restoration.

Commercial Property Damage

Restoration services for businesses, commercial facilities, property managers, and other non-residential properties.

Does Homeowners Insurance Cover Property Damage?

Coverage depends on the cause of the loss, the terms of your individual policy, applicable deductibles, exclusions, endorsements, and other factors.

For example, some sudden and accidental water losses may be covered while certain types of flooding, groundwater intrusion, gradual damage, or sump pump losses may require specific coverage or endorsements.

Your insurance company or agent is the best source for determining what your policy covers.

Should I Wait for My Insurance Adjuster?

Not necessarily. If your property has active water damage or another emergency, taking reasonable steps to prevent additional damage may be important.

Contact your insurance company as soon as practical and document the damage. A restoration company can often begin emergency mitigation while the claim and inspection process is underway.

Insurance & Restoration FAQ

Frequently Asked Questions About Restoration Insurance Claims

Can 911 Restoration work with my insurance company?

Yes. Our team can communicate with your insurance company or adjuster regarding the restoration work, damage documentation, estimates, and project progress. We work with customers throughout Southeast Wisconsin and can provide documentation to support the restoration portion of a claim.

Do I need to wait for my insurance adjuster before calling a restoration company?

No. In an active emergency, waiting can allow additional damage to occur. Contact your insurance company as soon as practical while also taking reasonable steps to protect the property and prevent additional damage.

Will insurance cover water damage?

It depends on the cause of the water damage and the terms of your policy. Sudden and accidental losses may be covered, while certain types of flooding, groundwater intrusion, gradual leaks, or sump pump failures may have different coverage requirements.

Does 911 Restoration determine whether my claim is covered?

No. Insurance coverage is determined by your insurance company according to your individual policy. Our role is to assess and restore the physical damage and provide documentation related to the restoration work.

Can 911 Restoration help document my property damage?

Yes. Depending on the project, our restoration documentation may include photographs, moisture readings, drying information, equipment records, affected-material documentation, estimates, and other records related to the restoration process.

What areas does 911 Restoration of Southeast Wisconsin serve?

We provide restoration services throughout Southeast Wisconsin, including communities in Milwaukee, Waukesha, Racine, and Kenosha Counties. Our team is available 24/7/365 for emergency restoration services.

Dealing With Property Damage? We're Here to Help.

If your home or business has suffered water, fire, mold, sewage, storm, or other property damage, contact 911 Restoration of Southeast Wisconsin. Our local team is available 24/7/365 to assess the damage, begin emergency mitigation, and help you navigate the restoration process.

Call 911 Restoration: (262) 294-6360 (262) 294-6360