Water Damage Restoration in Southeast Wisconsin | 24/7 Emergency Service

Water damage emergencies can happen at any time, whether it's a burst pipe in Franklin, a flooded basement in Waukesha, a sump pump failure in Racine, or storm-related flooding in Kenosha. 911 Restoration of Southeast Wisconsin provides 24/7 emergency water damage restoration, water extraction, flood damage cleanup, and structural drying throughout Milwaukee, Waukesha, Racine, and Kenosha counties. Based in Franklin, WI 53132, our IICRC-certified restoration team responds to emergencies involving burst pipes, appliance leaks, basement flooding, sewage backups, roof leaks, and other unexpected water damage. Led by owner Joe Minsky, our crews use professional water extraction equipment, thermal imaging cameras, and commercial-grade drying systems to identify hidden moisture, limit further damage, and restore affected properties. With a 45-minute emergency arrival guarantee and 24/7 availability, we're ready to help homeowners and businesses throughout Southeast Wisconsin. From emergency water mitigation and structural drying to mold remediation and reconstruction, our goal is to restore your property to its pre-loss condition as quickly and efficiently as possible.

24/7 Emergency Water Damage Restoration in Franklin & Southeast Wisconsin

When a pipe bursts, a basement floods, or water starts spreading through your property, immediate action can help limit additional damage.

911 Restoration of Southeast Wisconsin provides around-the-clock emergency water damage cleanup and restoration for homeowners and businesses in Franklin, Milwaukee County, and surrounding communities.

Our emergency restoration services include:

- Emergency water extraction and standing water removal
- Flood damage cleanup and restoration
- Basement and crawlspace water cleanup
- Water damage from burst pipes and appliance leaks
- Wet carpet and flooring assessment
- Structural drying and dehumidification
- Moisture detection in walls, ceilings, and subfloors
- Sewage backup cleanup and contaminated water removal
-Water damage repairs and reconstruction

Our team is available 24 hours a day, seven days a week, including weekends and holidays. Whether you're dealing with a flooded basement in Franklin or a commercial water emergency elsewhere in Southeast Wisconsin, contact 911 Restoration to discuss immediate assistance.

Our Restoration Services

Emergency Water Extraction & Removal

Speed is the variable that determines how much damage water causes. Water that sits for 24 hours begins causing secondary damage — swelling framing, delaminating subfloors, activating dormant mold spores — that doesn't happen with an immediate response. That first-hour water mitigation is what limits the loss. Our truck-mounted extractors remove standing water at high volume, reaching areas that consumer-grade wet vacs can't touch. We respond across Waukesha County, Racine County, and Kenosha County with 24/7 emergency service.

Structural Drying, Dehumidification & Moisture Mapping

Removing standing water is only the first step. Moisture can remain trapped inside drywall, insulation, wood framing, flooring, and crawlspaces long after the visible water has been extracted. Our structural drying process uses professional air movers, commercial dehumidifiers, and moisture detection equipment to address water that has spread into building materials. Depending on the conditions, technicians may use low-grain refrigerant (LGR) dehumidifiers to remove moisture from the air and support controlled drying.

Moisture meters help measure moisture levels in affected materials, while thermal imaging cameras can identify temperature differences that indicate areas needing further investigation. Our team monitors drying conditions, adjusts equipment as needed, and documents progress throughout the restoration process. This approach helps determine when affected materials have reached appropriate drying goals before repairs or reconstruction begin.

Basement Flooding & Groundwater Intrusion

Basement flooding in Waukesha County's clay-soil communities — Brookfield, Muskego, New Berlin, and Caledonia — behaves differently than a pipe burst in a newer home. Groundwater pushes through floor drains and foundation wall seams over hours, not minutes. Our protocol for groundwater intrusion events includes complete extraction, full subfloor and wall cavity moisture mapping, and reconstruction services to rebuild finished basement spaces back to pre-loss condition. We work with all major Wisconsin homeowners carriers and document everything from first extraction to final walkthrough.

Mold Remediation

Untreated moisture leads directly to mold, which is why every water job we run includes checking for growth. Our mold remediation follows IICRC containment protocol — sealing the work area, running negative air, removing colonized material, and treating what remains — so spores don't spread through the home during the work. Protecting your indoor air quality is the whole point of doing mold remediation correctly, and we finish with odor removal to clear the musty, microbial smell that lingers after moisture damage.

Sewage Backup Cleanup

A sewage backup is a biohazard, not just a mess. Our sewage backup cleanup crews extract contaminated water, remove and dispose of affected porous materials, disinfect every surface, and restore indoor air quality with antimicrobial treatment and odor removal — so the space is genuinely safe again, not just dried out.

Storm & Seasonal Water Damage

Wisconsin weather drives a lot of what we clean up. Our storm damage response covers wind-driven rain, roof leaks, and the flood cleanup that follows when storm systems overwhelm drains along the Root River and Kenosha's lakefront. In winter the calls shift: an ice dam forcing meltwater under shingles and into ceilings, or frozen pipes that split and flood a home the moment they thaw. We treat ice dam and frozen pipes damage as its own seasonal category because the water travels differently — and we're staffed for storm damage year-round.

Contents Restoration & Reconstruction

Water damage isn't only structural. Our contents restoration handles pack-out, cleaning, and drying of furniture, documents, and personal belongings caught in the loss. Once the structure is dry, our reconstruction services rebuild what had to come out — drywall, flooring, trim, and paint — so your property is returned to pre-loss condition under one contractor instead of three.

Water Damage Insurance Claims & Documentation

Dealing with water damage is stressful enough without having to navigate the insurance process on your own. 911 Restoration of Southeast Wisconsin assists homeowners and businesses with damage documentation and communication with insurance adjusters throughout the restoration process. Depending on the loss, documentation may include photographs of affected areas, moisture readings, equipment records, drying logs, and a detailed scope of restoration work. Many homeowners insurance policies provide coverage for sudden and accidental water damage, such as certain burst pipe or appliance failures. However, coverage depends on your individual policy, the source of the water, and applicable exclusions. Outside flooding and sewer or sump pump backups may require separate flood insurance or specific policy endorsements. Our team can help document the damage and provide restoration information for your insurance claim, while your insurance company determines coverage under your policy.

Understanding Water Damage Categories

Water damage restoration requires different cleanup methods depending on the source and contamination level of the water.

Category 1: Clean Water

Category 1 water typically originates from a sanitary source, such as a broken supply pipe. Even clean water can damage drywall, flooring, and other building materials if it isn't removed promptly.

Category 2: Gray Water

Category 2 water contains significant contamination and may come from certain appliance discharges or other non-sanitary sources. Cleanup may require additional cleaning, material removal, and sanitation measures.

Category 3: Black Water

Category 3 water is highly contaminated and can include sewage backups, outside floodwater, and other water containing potentially harmful contaminants.

Black water cleanup requires appropriate safety precautions, contamination control, and careful assessment of affected materials. Some porous materials may need to be removed and replaced.

911 Restoration of Southeast Wisconsin provides water damage cleanup and restoration services for properties affected by clean water, contaminated water, and sewage backups.

Trusted & Certified in Southeast Wisconsin

Racine and Kenosha include some of the region's oldest housing stock, and water damage to older housing stock behaves differently — original plaster, aging framing, and cast-iron drain lines fail in ways newer homes don't, so our crews adjust the approach accordingly. Backed by IICRC certification and our BBB accreditation, 911 Restoration of Southeast Wisconsin holds the credentials homeowners and adjusters look for. That BBB accreditation and A+ standard reflect how we run every job — start to finish, documented, and done right.

See What Locals in Southeast Wisconsin Say About Our Water Restoration Services

"We had an after hours basement flood. Connor and Joe were immediately responsive and friendly. The drying and restoration work was professionally and promptly completed. My elderly mother felt very comfortable with the crew in her home. We would definitely use their services again." — Chris K

"When my sump pump stopped working and my basement flooded, Connor and Joe were super helpful with guiding me through the process. They worked with me and were honest. I would recommend them if you are in need of services." — Mayleth N

Where We Serve in Southeast Wisconsin

Frequently Asked Questions

How quickly does 911 Restoration respond to water emergencies in Southeast Wisconsin?
We offer a 45-minute arrival guarantee for emergency situations across Waukesha, Racine, and Kenosha counties. Our teams run 24/7 emergency service, 365 days a year, so an emergency response time this fast means structural drying begins before secondary water damage or mold colonization takes hold.

Do you handle mold, sewage, and storm damage too — or only water extraction?
All of it. Beyond water extraction we provide mold remediation, sewage backup cleanup, storm damage and flood cleanup, plus full reconstruction services and contents restoration — so one IICRC-certified team takes your property from emergency all the way back to pre-loss condition.

Why does basement flooding in Waukesha County and Racine County require specialized drying?
The clay-heavy soils throughout Muskego, Brookfield, and Caledonia hold groundwater against foundation walls and push it up through basement floor drains, creating sustained hydrostatic pressure that deeply saturates concrete slabs and subfloors. That requires industrial low-grain refrigerant dehumidification, controlled airflow, and targeted pressure-drying to properly remediate.

Will my Wisconsin property insurance policy cover emergency water removal?
Coverage depends on your insurance policy and the cause of the damage. Many homeowners policies cover sudden and accidental water damage, such as certain burst pipes or appliance failures. However, sewer backups and sump pump failures may require additional water backup coverage, while outside flooding generally requires separate flood insurance. 911 Restoration of Southeast Wisconsin assists with damage documentation, moisture readings, drying logs, and communication with insurance adjusters to help support your claim.

How do thermal imaging cameras assist in the drying process?
Extraction only removes surface water. Thermal imaging enables hidden moisture detection behind drywall, under hardwood flooring, and inside wall cavities where trapped water migrates. This non-invasive technology lets us dry every hidden pocket — preventing rot and mold — without unnecessary demolition.

Ready to Restore Your Property?

We Answer 24/7/365
45-Minute Response | IICRC-Certified | Full Insurance Support
From water mitigation and storm damage to mold remediation and reconstruction, we serve all Southeast Wisconsin properties — residential, commercial, and industrial across Waukesha, Racine, and Kenosha Counties.